Property managers handle day-to-day tasks. Estate infrastructure is the layer beneath that. It covers the systems, documentation, reporting structures, and governance frameworks that make everything else run predictably. Third Coast Domestic Agency builds that layer.
Most engagements draw from several of them.
We design the governance structure for your properties and household. This includes defining who makes which decisions, at what dollar thresholds, and under what conditions. We map reporting relationships, clarify authority boundaries, and create escalation paths so that issues get resolved at the right level rather than defaulted to you every time.
Most households have no written procedures. Knowledge lives in people’s heads, in text threads, and in memory. When someone leaves or a process changes, that knowledge goes with them.
We develop the documentation that protects against that. This includes standard operating procedures, property-specific manuals, maintenance checklists, seasonal readiness protocols, and incident reporting frameworks.
Vendor relationships are often the most disorganized part of household and property management. There is no central record, no defined onboarding process, no standard for reviewing work, and no clear approval path for expenses.
We build a centralized vendor database, define the contractor engagement process, create scope review workflows, and establish expense approval systems that keep spending accountable and documented.
Each property in your portfolio deserves consistent oversight, not just attention when something goes wrong. We develop property-specific oversight structures with defined reporting cadences, financial visibility frameworks, and vendor management processes. Cross-property coordination means issues at one location do not create blind spots at another.
We design the reporting formats that keep you informed without pulling you into daily operations. This includes weekly operational summaries, monthly executive reports, cross-property status updates, and escalation guidelines that define what reaches you and what gets handled below.
